call center - ppl @ work

Call centre jobs: people wonder why they r paid so much.............for just being on the phone. Take a look:



Tech Support: \"I need you to right-click on the Open Desktop.\"

Customer \"Ok.\"

Tech Support: \"Did you get a pop-up menu?\"

Customer: \"No.\"

Tech Support: \"Ok. Right click again. Do you see a pop-up menu?\"

Customer \"No.\"

Tech Support:: \"Ok, sir. Can you tell me what you have done up until this point?\"

Customer: \"Sure, you told me to write \'click\' and I wrote \'click\'.\"



Customer: \"I received the software update you sent, but I am still getting the same error message.\"

Tech Support:: \"Did you install the update?\"

Customer: \"No. Oh, am I supposed to install it to get it to work?\"



Customer:: \"I\'m having trouble installing Microsoft Word.\"

Tech Support:: \"Tell me what you\'ve done.\"

Customer: \"I typed \'A:SETUP\'.\"

Tech Support:: \"Ma\'am, remove the disk and tell me what it says.\"

Customer:: \"It says \'[PC manufacturer] Restore and Recovery disk\'.\"

Tech Support:: \"Insert the MS Word setup disk.\"

Customer:: \"What?\"

Tech Support: \"Did you buy MS word?\"

Customer: \"No...\"



Customer:: \"Do I need a computer to use your software?\"

Tech Support:: ?!%#$



Tech Support:: \"Ok, in the bottom left hand side of the screen, can you see the \'OK\' button displayed?\"

Customer: \"Wow. How can you see my screen from there?\"



Tech Support:: \"What type of computer do you have?\"

Customer:: \"A white one.\"



Tech Support:: \"Type \'A:\' at the prompt.\"

Customer:: \"How do you spell that?\"



Tech Support: \"Is your computer on a separate telephone line?\"

Customer: \"No.\" (clicks the button to log on to our service)

Tech Support:: \"Well then we can\'t-\"

Customer:: \"It says \'no dial tone\'.\"

Tech Support: \"That\'s because you\'re on the line with me right now. You need to-\"

Customer:: \"No, that\'s not it. It does this all the time. I just have to try a few times, and it will let me through.\"

Tech Support:: \"No, ma\'am. It\'s not even trying to dial right now because you\'re on the phone with me.\"

Customer: \"It must be busy. I\'ll try again later.\"



Tech Support: \"What\'s on your screen right now?\"

Customer: \"A stuffed animal that my boyfriend got me at the grocery store.\"



Tech Support:: \"What operating system are you running?\"

Customer: \"Pentium.\"



Customer: \"My computer\'s telling me I performed an illegal abortion.\"



Customer: \"I have Microsoft Exploder.\"



Customer: \"How do I print my voicemail?\"



Customer: \"You\'ve got to fix my computer. I urgently need to print document, but the computer won\'t boot properly.\"

Tech Support: \"What does it say?\"

Customer: \"Something about an error and non-system disk.\"

Tech Support: \"Look at your machine. Is there a floppy inside?\"

Customer: \"No, but there\'s a sticker saying there\'s an Intel inside.\"



Tech Support: \"Just call us back if there\'s a problem. We\'re open 24 hours.\"

Customer: \"Is that Eastern time?\"



Tech Support:: \"What does the screen say now?\"

Customer: \"It says, \'Hit ENTER when ready\'.\"

Tech Support:: \"Well?\"

Customer: \"How do I know when it\'s ready?\"
News From: http://www.Time2timeNews.com